TYCOACHING PRIVACY POLICY (2022)
For information about the NZ Privacy Act 2020 and how it protects all personal information in NZ visit - https://privacy.org.nz.
Your privacy on the Internet is important to Tony. As the Internet offers the ability to collect certain information about users, we want you to understand the terms and conditions surrounding the capture and use of information we gather. This privacy statement discloses what information we gather, how we use it, and how to correct or change it.
Personal information
Personal information under New Zealand’s Privacy Act 2020 is defined very broadly as “information about an identifiable individual”, and this includes data that is commonly collected and processed by third-party trackers and cookies used by social media platforms (e.g., via a like button on your domain) or marketing services (e.g., advertisement on a website).
Collection
This web site, managed by Tony Yuile (“TY”), may gather two types of information about users including you (“you”):
1. personal information, provided by you at the time of voluntary registration for the services we offer or surveys you are asked to participate in; and
2. aggregated information generated by our systems or third-party systems we use, which track traffic to our sites but does not relate to you personally.
Failure to provide necessary personal information when requested may result in certain services not being available to you.
Client Information is stored in Quenza
When you become a client, you will be asked to create a client account in Quenza (https://quenza.com/) a client management database.
All documentation and written correspondence between TY and you are managed in Quenza, a third-party application designed to make the interaction between the coach and their clients as safe and secure as technically possible.
All data is stored in Quenza with industry-leading AES-256 encryption.
Quenza is fully HIPAA and GDPR compliant
Quenza is designed according to the latest Privacy by Design standards.
Disclosure of Information
TY will not disclose your information to any third parties except:
1. aggregated tracking information and other information that does not personally identify you, to third parties such as our advertisers and partners.
2. your personal information to third parties when we believe in good faith that we are required to do so by law.
3. your personal information to third parties provided we have your prior authorisation, which we will usually obtain at the time of collecting the information from you.
Use
We use the personal information we collect:
1. to assist in providing the services requested by you.
2. to provide further information to you about other websites and services or which we consider may be of interest to you.
3. for future marketing, promotional and publicity purposes, including to conduct direct marketing, email marketing, market research and surveys.
4. for ensuring that you are shown information that is most relevant to you and your interests; and
5. for any other uses that you authorise.
Cookies and Tracking
We may use a cookie file containing information that can identify the computer from which you are working. The cookie file is anonymous as it only gives us details of your IP address, PC platform (Windows, NT, or Mac), Browser (e.g., Microsoft, Netscape or other, plus the version of Browser) and domain (whether you are accessing the site from NZ or elsewhere). We may use the information generated by “cookies” to:
1. track traffic patterns to and from our site including information like the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to).
2. ensure advertising is being shown to the most appropriate person and limit the frequency of display for certain ad formats; and
3. enable you to enter our sites and use certain services as a member without having to log on each time and to visit member-restricted areas of the site.
You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use our websites, but you may need them for customisable areas of the site that we may develop in the future. If your cookies are turned off, we will not have any control over the frequency of display of certain ad formats. This could affect your reading experience.
Opting in and Opting Out
If our intended collection, use or disclosure of your personal information is outside the collection, use or disclosure set out in this Privacy Policy, we will give you the option to:
1. opt out and not receive certain services or participate in certain interactive areas; or
2. opt in, for example agreeing to be contacted by us in relation to certain matters such as notification of new services or features to the website, beta testing or promotional activities.
Changes to Policy
We reserve the right to change this policy at any time by notifying site users of the existence of a revised privacy policy.
Holding, Correcting and Updating
Under the Privacy Act 2020 you have rights of access to and correction of personal information that we hold. We offer the ability to correct or change the information collected at any time and as often as necessary. If you have any questions regarding this statement, contact us.